Terms, Privacy & Security

Digital purchases are the Interactive Journal, Angel Number Mastery, the Vision Build, Reset Tools, the 30-Day Alignment Sequence, the founding member community, and access to the AURA app. These are delivered instantly to your account. Nothing in this group ships.

One-time journal tiers are lifetime access to that tier's material. App access is a subscription that renews until you cancel. The Activation includes 30 days of app access at no extra cost.

Payments are processed by Stripe. We never see or store your full card number. Prices are in US dollars and shown before checkout.

Subscriptions renew automatically at the interval you chose. You can cancel any time and keep access through the period you already paid for.

Digital products and digital access, meaning the journal tiers and the AURA by 11:11 Energy app, are fully non-refundable. They are delivered instantly and cannot be returned once your account has them.

If something is broken, missing, or you were charged twice, email info@eminenthealthservice.org and we will fix the access or reverse the duplicate charge. This section covers digital items only. Physical orders follow section 6.

The AURA shop sells physical goods: AURA apparel (tees, hoodies, leggings, joggers) and Home & Ritual items (candles, tumblers, blankets, totes). These orders are placed and fulfilled through Shopify, which handles payment, shipping, and your order record.

Every piece is made to order. Expect 2 to 5 business days of production before you get a tracking email, then normal carrier transit time on top of that.

We ship inside the United States only for now.

You get a tracking email as soon as your order leaves production. Track the shipment any time from your Shopify store account using the email you checked out with.

If a package is marked delivered but missing, or the carrier loses it in transit, email info@eminenthealthservice.org. We file the carrier claim ourselves. Once the claim is resolved we send a replacement.

All sales are final and we do not issue refunds on anything, physical or digital.

AURA apparel: we do accept sizing exchanges within 7 days of delivery, on unworn and unwashed items with the tags still attached. Email info@eminenthealthservice.org with your order number and the size you want. You pay return shipping; we cover shipping the new size out to you. Exchanges only, never refunds.

Check the size guide before you order, and email info@eminenthealthservice.org first if you are unsure what to buy.

Candles, drinkware and blankets are final sale with no exchanges. They can only come back if they are unopened and unused and we shipped the wrong thing.

Fulfilment errors are handled separately and are not exchanges. If we ship the wrong item or it arrives damaged, a replacement is included: email info@eminenthealthservice.org with a photo within 7 days of delivery. If the carrier loses the package or it is stolen, we file the claim ourselves and issue a replacement once the claim is resolved.

You are responsible for your sign-in credentials and for everything done under your account. Access is personal and non-transferable. Do not share logins, resell access, or hand out downloaded material.

The journal, guides, sequences, app content, artwork, apparel designs, and the original music (Aalia A. · AI Unlocked) are owned by 11:11 Energy and protected by copyright. You get a personal, non-commercial license to use what you bought.

You may not copy, redistribute, resell, sample commercially, or train models on this material, and you may not upload the music to streaming or social platforms as your own.

The member community is a paid, moderated space. No harassment, hate, spam, selling, or sharing another member's words outside the circle. We can remove any post or account that breaks this, without a refund of remaining access.

This is a mindset, alignment, and lifestyle practice. It is not therapy, medical care, diagnosis, legal advice, or financial advice, and it does not replace care from a licensed professional. You make your own decisions and carry your own results.

We collect only what the experience needs: your email and display name, your purchase and access records, your journal answers, your community posts, and anonymous usage counts like how many times a song was played. Physical orders also involve your shipping address, which Shopify holds to deliver the order.

Your journal answers are private to your account. They are never published, sold, or shared, and they are not used to train anything.

We do not sell personal data. We use processors to run the product: Stripe for digital payments, Shopify for physical orders and shipping, and our hosting and database provider for accounts and content.

You can ask for a copy of your data or ask us to delete your account and everything in it. Deleting your account removes your profile, journal answers, and posts. Purchase and order records are kept as long as tax and accounting law requires.

Every page is served over HTTPS. Passwords are hashed by our authentication provider and never stored in readable form. We support Google sign-in so you can avoid another password entirely, and leaked-password checking is on for email sign-ups.

Member content is protected at the database level with per-user access rules, so one member's journal or account data cannot be read by another member, signed in or not. Paid content is unlocked on the server after a verified payment, never by anything the browser can flip.

Card data never touches our servers. Payment confirmations are cryptographically verified before access is granted. Owner analytics are aggregate and restricted to the app owner.

Found a vulnerability? Report it privately to info@eminenthealthservice.org before disclosing it publicly and we will respond.

The site and products are provided as they are. To the maximum extent the law allows, 11:11 Energy is not liable for indirect or consequential damages, and total liability is limited to what you paid in the previous twelve months.

We may update these terms. Material changes will be posted here with a new date, and continuing to use the site means you accept them.

Questions, data requests, order help, refunds, or security reports: info@eminenthealthservice.org.